OpenAI: Deep AI Adoption Drives 8.6x Higher Enterprise Productivity, Business Redesign Is Key

According to Yonhap News Agency, Kim Kyung-hoon, General Manager of OpenAI Korea, stated on the 8th at Samsung SDS's "Real Summit 2026" conference held at Seoul's COEX that between January and June this year, the productivity gap between the top 10 percent of enterprises leveraging AI applications and average-level companies has widened from 2.6 times to 8.6 times, with a 5.3 times gap observed in the manufacturing sector. Kim noted that the core factor driving this disparity is "connection": 21 percent of employees at leading firms use AI plugins integrated with business systems weekly, compared to just 9 percent in average companies. He introduced a three-phase methodology for corporate AI transformation—"켜라·맡겨라·남겨라" (Connect·Delegate·Retain)—emphasizing the redesign of business workflows over the mere adoption of AI tools.