WOO X responds to withdrawal processing delays: reviewing related cases and system status

WOO X issued a statement addressing recent feedback on withdrawal processing, confirming that it is aware of reports regarding withdrawal processing times and is currently reviewing relevant cases and system status. Some withdrawal requests may still be pending review or undergoing on-chain processing, with the team working to resolve them as quickly as possible. WOO X advises that if withdrawal delays occur, users should submit relevant information—including UID, withdrawal order ID, request timestamp, asset, network, and status screenshots—through official customer support channels. Users are also reminded not to trust unofficial sources and never share passwords, seed phrases, private keys, or verification codes. WOO X further stated that it reserves the right to take legal action against fabricated, distorted, or maliciously circulated false information that damages the reputation of users or the platform, and urges all users to rely solely on official announcements and verified support channels for accurate information.