Gate Responds to Alleged User Asset Theft: Unlikely to Exclude User Information Leakage, Investigation Underway

Gate has responded on platform X to alleged user asset theft, stating: "The incident shows that the customer initiated withdrawal operations between 15:00-16:00 (UTC+8) on July 7, and reported the fund loss to online customer service at 17:00 (UTC+8) on July 8. Gate immediately activated its verification mechanism. The matter is currently under urgent investigation. Initial assessment indicates an isolated case with no system security vulnerabilities, and the website is operating normally."According to preliminary checks, the possibility of user information leakage cannot be ruled out in this incident, and the specific circumstances are still under investigation. Gate will disclose details of the event as soon as the investigation is concluded.Additionally, during the dissemination of related information, unverified content has been widely shared. We urge netizens to maintain their ability to discern credible sources.Finally, we remind all users to log in through official channels and enable two-factor authentication to ensure fund security. Protecting user asset security has always been Gate's top priority."